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CRM vendor listing

09-Sep-2008

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MyCustomer.com provides a rundown of the key vendors operating in the space.

  • Oracle – www.oracle.com
    • Oracle's integrated Customer Relationship Management solution is a set of applications that give you information-driven sales, service, and marketing. Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an internet browser.

  • Microsoft – www.microsoft.com
    • Microsoft delivers CRM that works the way you do, whether it’s deployed in a hosted environment, an on-premise environment or a hybrid environment.

  • NetSuite – www.netsuite.com
    • NetSuite's CRM capability helps salesforce, service and marketing teams manage their departments through on-demand software as a service.

  • RightNow – www.rightnow.com
    • RightNow's on-demand customer relationship management (CRM) software provides the strategies, technologies and applications needed to precisely manage the customer experience you provide.

  • Salesforce – www.salesforce.com
    • Easy-to-use Web-based CRM solution for sales, service, marketing, and call center operations that streamlines customer relationship management and boosts customer satisfaction.

  • SAP – www.sap.com
    • SAP introduced the industry's first hybrid delivery method for CRM software.

  • SaaSpoint – www.saaspoint.com
    • SaaSpoint is a European software as a service consultancy which is dedicated to Salesforce.com.

    Other articles in this focus report:

  • On-demand vs on-premise: You pays your money, you makes your choice

  • Greg Gianforte, RightNow Technologies: Is the on-demand/premise war over?

  • Lindsey Armstrong, Salesforce.com: Why enterprise on-demand is in demand

  • Jason Nash, Microsoft Business Solutions: The best of both worlds

  • On-premise and on-demand CRM in action


  • MyCustomer.com  09-Sep-2008
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