Quality customer service is a must - research suggests that 88% of UK adults will take their business elsewhere if they have a bad customer experience. So which companies are delivering great customer service - and why is their service so good? In association with Vox Pops International, MyCustomer.com delivers the second in a series of video voxpops, where the general public shares its thoughts on key issues relating to customer service. In this video, members of the public are asked: who gives great customer service?

Vox Pops International is an innovative research agency which captures and edits videos of consumer views to produce powerful insight, training and communication tools.
Contact: info@voxpops.com or 0208-786-8855
MyCustomer.com 30-Jun-2008
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