Jump to navigation
Welcome to the MyCustomer.com customer communication area.


We have collected hundreds of related interviews, case studies and downloads to bring you everything that you need to know about attracting and communicating with customers - from the strategic planning through to the solutions required to execute your initiative.

This area incorporates everything to do with marketing, advertising and customer acquisition.

Neil Davey
Editor
editor@mycustomer.com

Download of the week

How to improve international marketing & customer service By Capscan
This whitepaper examines how effective address management can: enhance marketing communications and customer service; lower the cost of mailings and the number of undeliverables; and reduce the exposure of a business to identity fraud.
Looking for a solution?

Our online directory provides a comprehensive list of suppliers in all fields of Customer management. From software to consultancy, if you are looking for a solution, click here.

Customer communication


Solutions feature

Intuit makes SaaS play, heads for Salesforce.com turf With field service and sales management applications launched next month, can Intuit present a challenge to the established on-demand players? more...

Strategy feature

Synaptic marketing: Digital brains driving positive interactions Ben Langdon explores the emergence of the 'semantic web' and intelligent decision engines and their implications for marketing.more...

Latest customer communication features

6 Oct How will permission concerns reshape online behavioural tracking?
22 Sep
1 Comment(s)
Synaptic marketing: Digital brains driving positive interactions
19 Sep
1 Comment(s)
Marketing in the age of the super consumer
17 Sep
1 Comment(s)
Intuit makes SaaS play, heads for Salesforce.com turf
17 Sep SaaS case study: SaaS takes the hazard away from HazChem
more...
 

MyCustomer.com October competition

Email editor@mycustomer.com with your name and postal address for a chance to win a copy of Chris West's 'Marketing on a Beermat'. Competition closes October 31. Winners will be randomly selected and notified after the closing date.

Latest customer communication discussions

23 Sep The right message at the right time
23 Sep
1 Replies
The right message at the right time
1 Jul Customer Feedback Software
more...